Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[Glitterbeth_]

Okay, I'm hoping I've got this. We'll see. 1) log in to PayPal App (not the community). 2) Find automatic payments: (instructions work on my Android) A) click on weird championship cup icon in upper right hand corner B) select wallet from the tabs at the top C) scroll all the way down to preferences (way near the bottom) - select preferences D) click Automatic payments 3) find and select actitech ltd. 4) scroll down to remove PayPal as payment method (Optional step: 5) be grumpy about all the charges from them you just scrolled past.)

[KHayes1]

That did it! Thank you for the step by step. I'm so **bleep** about these recurring charges. My husband caught it. He's a nice man who married an idiot.

[amachado324]

Can you please direct me to the step by step instructions on how to cancel Actitech?

[ST143]

Thank you this worked. Easy step by step information to shut it off.

[CMFV]

thank you Glitterbeth - so glad you mentioned you did it on your android - I tried first from my PC with no luck - doing it on my phone was super simple - thanks again!

[Alisonb22]

Two consecutive payments have left my PayPal account to Actitech Limited - anyone else? How do I stop this recurring payments?

[kernowlass]

@Alisonb22 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Celyne3]

Thank you so much Alison22 Just did it and could cancel it I was charged for the 5th months in a row….

[markmac3]

if you didn't realise it was subbed and you didn't you the app you can raise a dispute with paypal and get it refunded.  You need to try to resolve it with the app people first and they will refuse, then raise a dispute.  If you didn't access the app in 5 months it proves you didn't know it was subbed, and you should not have to pay.

[Cathymac123]

The trouble with me stopping payments to Actitech is I have deleted the app so can anyone suggest anything?