Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

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JME52
New Community Member

How do I cancel Acti Tech subscription?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JME52 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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Rutgersguy92
New Community Member
Does anyone know the name of the app that Actitech provided, and for which we are being drained every month?
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tomasbugnai
Contributor
Contributor
How to cancel Acti Tech subscriptions
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kernowlass
Esteemed Advisor
Esteemed Advisor

@tomasbugnai 

 

Did you actually read the other 2 posts in this thread before you added to it?


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Celly85
New Community Member
I want to cancel this app
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Margaretsutton
Contributor
Contributor

Actitech taken £53 out of my paypal, I dont even know who they are or why they took this amount.

I have contacted my paypal acc and they have blocked any more payments.

I would like to claim a refund

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Margaretsutton 

 

If you read the other 40 pages of this thread you will see that company goes by loads of other names.

Sounds as if paypal cancelled the subscription for you.

 

A lot of times what happens is people accept a free trial for a product, like anti virus / fitness app etc and forget to cancel and it auto renews. Be careful what you are accepting.


Check if you had a subscription set up or if its cancelled.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Margaretsutton
Contributor
Contributor

aypal acc has cancelled any future payments but I am looking for the £53 refund

 

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Margaretsutton
Contributor
Contributor

singed up for a three month arm chair yoga trial but there was nothing to say I wanted to pay.

I am an 80 yr old lady and that money is for house hold bills.

I would like a refund 

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