Is Actitech Ltd linked to a fitness app?

Lauraleibe
New Community Member

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

Login to Me Too
697 REPLIES 697

MilaG29
Member
Member
I didn’t download yoga app and was charged 59$ !!
Login to Me Too

Benjamin2009
Contributor
Contributor
I want to open a payment stoppage for actitech limited. Its a fake site. Transaction ID 6R565283B42507434
Login to Me Too

Eve012
Member
Member
I didn't sign up to Actitech for any service. Now I'm being billed monthly for a service/product? I haven't received. 3 months billed. Can't contact them by phone; appears to be out of the country. Will pay pal help in this situation to stop payments?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Eve012 



Check if you had a subscription set up and cancel it.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jchambers426
New Community Member

I have the same problem and am asking paypal to refund my $.  It is clearly tied to the fitcoach program I signed up for like many others who signed up for a trial period.  This was not part of it and I did not charge it in my paypal.  I rarely use paypal so it's easy to see that the charges were not authorized by me.  I will keep you updated if PayPal will reverse these charges.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@jchambers426 

 

A lot of times what happens is people accept a free trial for a product, and forget to cancel and it auto renews. Be careful what you are accepting.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

ElePat
New Community Member
Apparently, this fraudulent company transfers your data from the free trial to its website so when you cancel on your phone via your subscription management, they sign you up via their website, where of course they have other rules: they say that if you sign up for on the website you know is a final sale because is written in their policy. But I never signed up for it from their website, who does that now a days! this is a good way to place the subscription undetected. An they never sent a receipt! nor for the first time nor for the second. Any website transaction is billed or receipts have to be sent.
Login to Me Too

MilaG29
Member
Member
There was no signed up on my side. No trial or something. I’m very careful to not to do it.
Login to Me Too

Oflossmoor1999
Contributor
Contributor
I never signed up for a free trial. Especially Yoga or anything fitness!
Login to Me Too

CarlM2
Contributor
Contributor
How do you reverse these charges?
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.