Is Actitech Ltd linked to a fitness app?

[Lauraleibe]

Does anyone know who Actitech are and why they took unauthorised money from my Paypal? Is it possibly a yoga/fitness app I purchased for half the amount (to trial it)and now they are just taking money automatically?!

[maryjane_green]

Hi Eve,

I hope you're well!

I have had the same issue with you and am in the midst of disputing with Paypal. I have done some digging and spoken directly with a paypal representative, and have found the company associated with these apps is called https://health-fitness.io/ - there is a list of apps they have on this website which might help.

I dont have any of these apps downloaded, nor have I ever downloaded them, so Im taking my dispute further. The advice I received from paypal on this if you are sure you have never downloaded any of the apps, was to put through a dispute as "Did not receive the products/services promised". This will allow paypal to get in contact directly with the company, and have them prve that they provided said service to you. 

Ive checked my google play account subscription history, apps history, payment history and google receipts and I dont have ANY of record of the apps mentioned on the website.... 

I hope this helps!!! Good luck!

-Mel

[Helena242]

Has anyone had any luck with their disputes from PayPal? I’ve been scammed for over £100 from a free trial I cancelled the same day I started it 😭 Contacted company they don’t want to know

[txtt515]

Same here I don't know who they are.  The website address is not secure and is not in the UD.  Not clicking any links

[CarlM2]

Me too, how do you reverse this?

[Isaerys]

I cancelled the payment authorization in the PayPal settings. It won't get my money back but they won't take anymore.

[Kbarber66]

I went into pay pal some one in the comments below has left details how to get PayPal to cancel the payment , follow the instructions and it cancels subscription and doesn’t allow money to leave your account to this vender

[Papucax1]

Hi, can someone advise how do I stop charges from Actitech Limited?? They took £44 each time for the last two months

[kernowlass]

@Papucax1 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Temp20220823K]

I’ve been charged over £60 over 2 months by Actitech Limited and I need to get it refunded as I’m sure I haven’t set this up!

[kernowlass]

@Temp20220823K 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''