Jefferson Capital Debt Collectors

[1am12]

Looking to understand if this is legit. A relative of mine recieved a LETTER (not an email like others have) from Jefferson Capital seeking collection of debt. This relative no longer has access to their account and it has been months maybe years that they were last logged in. This letter detailing their supposed debt is a surprise and we do not know if it is a scam or legit. Does anyone have any insight on how we can confirm if it is or not on paypal's end knowing we dont have access to that account? Also, if you too had to deal with a debt letter from Jefferson any advice would be appreciated! Thanks!

[Jesslg90]

Once jefferson capital debt collectors is paid in full how do I recover my old account that has been locked? Iv made a new account since than but now I'm not able to get a cash card nor a debit mastercard through paypal For my business

[Jessica11007]

@PayPal_Olivia,

Thank you for the information. Like others on here, I recently received one of these letters from Jefferson Capital about a balance that is non-existent in my Paypal account. When I called Jefferson Capital they gave me the email that is associated with the debt and it is not mine. I have tried to contact Paypal directly to dispute this, but have been unsuccessful in doing so. Is there any advice or direction you can give to help with this?

Thank you in advance!

[alonsabedavis]

But I don't have a negative balance.  So you sold my account to JCAP?  I don't understand.  Can you please elaborate? Thx. MD

[spacex2]

I have 3 words for you:  CLASS ACTION LAWSUIT.  THESE CHARGES ARE BOGUS, DO NOT PAY.  If you call them, they will admit #1) they have not notified any credit reporting agency about you, and #2) they do not have your social security number.  They are trying to get STUPID people to pay fraudulent charges.  We need to start a Class Action Lawsuit.  I know people toss that term around, but this is for real.  These notices are truly fraudulent, and I personally believe PayPal is also involved.  Go ahead and call the number on the notice you receive.  Ask them what the email address is for the PAY PAL ACCOUNT they claim owes money.  They will read off a totally fake email address to you, and you'll then know how fake all this is.

DO NOT GET SCAMMED BY PAY PAL and JEFFERSON CAPITAL !!!!!!!

[RDeSaye]

It must be a scam, my letter says the balance due is $2,651.44 and is offering to settle for $1,988.58 but my Paypal account does not reflect any problems or this kind of negative balance and is active so I don't understand how they can claim I owe that money when I don't have any issues.

[RedBat]

I just talked to an agent from Jefferson. I told them I checked my "amount owing" status twice with PayPal Support and I'd like to have some details on why they believe I owe them money. The agent began by quoting some email address that I don't recognize, then my old mailing address. The agent said she'd log the information and investigate. What I wish to do is see if there is indeed another PayPal account under my name and its details. How can I search for PayPal accounts with my name attached?

[zenlawguy]

This is not a solution by PayPal at all. Saying they sold some of their delinquent accounts to a debt collector doesn't solve why so many of us have received letters or emails from Jefferson Capital (JCap, as they call themselves on their website), saying we owe them money for overdue PayPal accounts -- when our accounts have never been in the red (negative balance). This is my case, as I've had a solid PayPal account without ever having a negative balance. But I got one of those letters from JCap.

If PayPal isn't willing to properly address this seeming scam by JCap, then I will file a complaint with the Federal Trade Commission (and the state) to force them to do something about this. Are you there, PayPal?? A non-generic response is expected.

[andie775]

I got a phone call today and they said that it has been on my account since 2018 and that the creditor has sent me countless correspondence about this. I'm the one who gets the mail almost every day. I use PayPal for my side business. Unifin is handling the account and wanted me to make an arrangement to resolve it but can't even give me a date as when this occurred on my account. I'm not paying anything that I don't know about. Tell me why I owe $394. I know all my debts. I monitor my credit report daily. They have my address and last 4 of my ssn.

[Googleit76]

I got a collections letter today from Jefferson Capital. It says the original creditor is PayPal. I've never had a negative PayPal balance my account is in good standing what's going on with this?? Feels like a total scam!!

[kernowlass]

@Googleit76 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.