My account has been hacked. I can’t access it. How can I close the account

Nadiya2021
Contributor
Contributor

Hi all. NEED HELP ASAP. I lOST access to my old PayPal account because I forogt the password but it wouldn’t let me reset it without verifying my account but the phone number on it I didn’t update it and so I couldn’t receive the verification code because. I no longer have that number. Today I saw an email from PayPal that my phone number on this account has been changed so someone has hacked my account. How can I close and delete this account asap? I’ve got a new PayPal account with my gmail address I’ve been using. But I need to delete the one with my outlook email address.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Nadiya2021 

 

Contact PayPal:

  1. https://www.paypal.com/smarthelp/contact-us
  2. Click Password and account access.     
  3. Click Report unauthorized access or unknown charges.    
  4. Click Call Us after the “This information might help” box.

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal    


Kudos & Solved are greatly appreciated. 🙂
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