Need to Upgrade Paypal Account

flashpixx
Contributor
Contributor

I have received an email from an email address purporting to be PayPal using an "aol.com" address.

Is this a valid address.

The Upgrade process appears quite strange:

1. Ask the buyer to send an additional $200 to me

2. Refund the Buyer by purchasing a gift card to the value of $200 and send it to the buyer

3. When I've done this my account will be upgraded so i can receive the funds from the sale of an item.

This sounds like a potentia fraud to me?

Any advice?

Thanks

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PayPal_Ayesha
Moderator
Moderator

Hello @flashpixx,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you are worried about the notification that you have received and I am glad that you found out it to be a fake email. To verify if the message you received is really from PayPal, log in to your PayPal account securely and go to your Resolution Center. Your Resolution Center will contain information on any account issues we may have contacted you about.

 

If you receive a suspicious email, text message, or call, do not provide your personal or financial information, and do not click on any links, please forward them to phishing@paypal.com. If you provided personal or financial information, please change your PayPal password and security questions at your earliest convenience by following the steps listed here in this Help Center Article. You may want to first run a virus scan, just to make sure that you didn't pick something up from clicking any links. You can also read more about how to spot fake emails.

 

I hope this helps,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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flashpixx
Contributor
Contributor

I have confirmed with PayPal that this is a fraud. 

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Solved

PayPal_Ayesha
Moderator
Moderator

Hello @flashpixx,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you are worried about the notification that you have received and I am glad that you found out it to be a fake email. To verify if the message you received is really from PayPal, log in to your PayPal account securely and go to your Resolution Center. Your Resolution Center will contain information on any account issues we may have contacted you about.

 

If you receive a suspicious email, text message, or call, do not provide your personal or financial information, and do not click on any links, please forward them to phishing@paypal.com. If you provided personal or financial information, please change your PayPal password and security questions at your earliest convenience by following the steps listed here in this Help Center Article. You may want to first run a virus scan, just to make sure that you didn't pick something up from clicking any links. You can also read more about how to spot fake emails.

 

I hope this helps,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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