Overcharged for purchase
Nickymills
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Posted on
Nov-19-2023
11:04 AM
Hi, I made a purchase from sports direct for £114.47 but PayPal have taken £194.46 from my bank account. I have checked the email from Sports direct and the items definitely only come to £114.47. Help!
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2 REPLIES 2
kernowlass
Esteemed Advisor
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Nov-19-2023
01:08 PM
https://www.paypal.com/uk/cshelp/article/how-do-i-report-a-billing-issue-HELP272
OR
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
Advice is voluntary.
Kudos / Solution appreciated.
chunkier
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Jan-31-2024
04:05 AM

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