Overcharged for purchase

Nickymills
Contributor
Contributor
Hi, I made a purchase from sports direct for £114.47 but PayPal have taken £194.46 from my bank account. I have checked the email from Sports direct and the items definitely only come to £114.47. Help!
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nickymills 

 

https://www.paypal.com/uk/cshelp/article/how-do-i-report-a-billing-issue-HELP272

 

OR

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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chunkier
New Community Member

How did you get on? i've had this issue this morning

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