Papa johns fraud

Lolacola223
Contributor
Contributor
Hello there I had £43.13 taken from my PayPal account to papa johns I did not order any papa johns so I was confused I then saw an email From pj telling me that I have changed my Email on the account and it I haven’t please contact them ASAP which I have they say I need to speak to PP but PP is saying the payment was authorised! It’s definitely not authorised as I never ordered anything! What can I do PayPal have closed my claim?!
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1 REPLY 1

PayPal_Jackie
Moderator
Moderator

Hello @Lolacola223,

 

Thank you for visiting the PayPal Community. In this situation, I would recommend you to call our Customer Support as this needs an additional review. You can get the phone number by following these steps:
- Visit http://www.paypal.com/
- At the bottom of the page click 'Help and Contact'
- Click 'Contact Us'
- Click 'Call Us'
Our support will be happy to assist you. You can explain the situation to them and they will assist you accordingly.

 

Thank you for your time and I hope that you have a good day!
 

-Jackie
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