PayPal Account Restriction Due to Unusual Activity with Wise Linked Card

cs_farhan786
Contributor
Contributor

Hi PayPal Community, My PayPal account is currently restricted due to what PayPal claims is unusual activity with my linked card. Now, PayPal is requesting my credit card statement to remove this restriction. However, there's an issue because Wise doesn't provide separate credit card statements. I've already reached out to PayPal support but am seeking community advice for a quicker resolution. Any insights or similar experiences would be greatly appreciated.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@cs_farhan786 

 

Your issue may be the fact that paypal do not support virtual / online banks or cards like Wise or Payoneer.


Advice is voluntary.
Kudos / Solution appreciated.
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cs_farhan786
Contributor
Contributor
You are right, While this could be a potential reason, it's essential for a customer to be treated with respect and informed about the proper reason and resolution steps. Unfortunately, in my case, PayPal chose to completely restrict my account without providing proper communication or guidance on resolving the issue.
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