PayPal asks to expand your account

Nagantaki
Contributor
Contributor

I received emails with transactions that they are on hold because initially there was some limit on the account, they sent me $500, they are on hold, now he asks to send another $200 from the same person to confirm the payment, and when they sent $200, the email said that I now have to send $200 to confirm all payments and $700 will be credited to my balance.
Is this really the company's policy or are they trying to scam me, this is my first time using PayPal

@scam @Scams 

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PayPal_Shradha
Moderator
Moderator

Hello @Nagantaki,

 

Thank you for your post and welcome to the community! 

We are sorry to hear that you have received a email notification asking for money to receive a big amount. PayPal will not ask you to pay a fee to receive money and any fee is auto deducted by PayPal at the same instant the remainder of the payment is credited to your Paypal account balance.  What you describe receiving is a common ploy that fraudsters use to trick people using email. Kindly avoid clicking any link and do not open or download attached documents in email. Kindly do not call or message on the contact number mentioned in an email. If you have received an email mentioning contact PayPal support team, always reach out to us by logging in to your PayPal account and contact our customer support.

 

Also, If you receive a suspicious email that is related to PayPal, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud. Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites and What are common scams and how do I spot them?

 

Hope this helps you in resolving your issue!

 

Warm Regards,

Shradha

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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PayPal_Shradha
Moderator
Moderator

Hello @Nagantaki,

 

Thank you for your post and welcome to the community! 

We are sorry to hear that you have received a email notification asking for money to receive a big amount. PayPal will not ask you to pay a fee to receive money and any fee is auto deducted by PayPal at the same instant the remainder of the payment is credited to your Paypal account balance.  What you describe receiving is a common ploy that fraudsters use to trick people using email. Kindly avoid clicking any link and do not open or download attached documents in email. Kindly do not call or message on the contact number mentioned in an email. If you have received an email mentioning contact PayPal support team, always reach out to us by logging in to your PayPal account and contact our customer support.

 

Also, If you receive a suspicious email that is related to PayPal, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud. Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites and What are common scams and how do I spot them?

 

Hope this helps you in resolving your issue!

 

Warm Regards,

Shradha

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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