Paypal digital gifts

Bradleyboy
Contributor
Contributor
I ordered a google play gift code from PayPal digital gifts. Usually they arrive in 30 minutes. It's been a day so I tried to do a paypal dispute. The dispute center says I need to go through ebay as that's where it was purchased. I ordered through PayPal digital gifts not ebay so it doesn't show in ebay So what can I do now? and isn't it fraud for paypal to say it's ebay
Login to Me Too
1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Bradleyboy,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand your concern about not receiving google play gift code. As per the information that you're shared, it seems like you purchased to redeem from the email. Have you checked the email inbox, junk, spam? If not, please cross- check and then if you still can't find the email, contact the purchaser and they can resend the email to you. If the Purchase was made using our website, please reach out to our Customer Support team directly through the available contact options on our website so that our advisors can review you account and help you accordingly.
 

Regards,
Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.