Permanent Limitation

MurphyJD
Contributor
Contributor

My account has been limited permanently but never got an answer as to why.
I'm a freelancer that sells digital products, I've been trying to contact costumer service for around 2 years now but never could.
never got an answer as to why my account got limited in the first place everytime I ask the channels I can Contact they always tell me "we don't have access to that information"

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MurphyJD 


PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.


Advice is voluntary.
Kudos / Solution appreciated.
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