Have you manage to sort it out? i'm also trying to recover my account and its so frustrating that they stated an email in my open case "we’ve determined there was no unauthorized use." how the heck?! they've change my address, password and security question how can i shutdown the account? also i've tried all the method non of them helped, time zone is also an issue for me cuz im in the other part of the world where i created that account, so i tried calling internationally but always gets an no operating time.
