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I have received this message from a potential buyer. I think he is a scammer?
Quote
I received a email now that your account isn’t business so you can’t get credited so i am required to send in an additional payment of £300 GBP to expand your account limit to business so you can get credited can i trust you that once i send the additional payment you’ll refund me back immediately can i trust
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Fraud & Phishing
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Hello @jolly11,
Welcome back to the PayPal Community!
I'm glad you reached out here to ask about the email you received telling you a fee needs to be paid so you can upgrade your account. I apologize for any concern caused by this email, and I'll be happy to help. I can confirm the email you received is not legitimate and is a scam attempt. You do not need a business account to receive payments, and a fee isn't needed to upgrade. I recommend viewing this Help Center article to learn more about common scams. I also suggest checking out how to determine if an email is from PayPal. The first article I linked is a US Help Center article, but the information applies to everyone.
I hope this information helps you stay safe from scammers!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!

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Hello @jolly11,
Welcome back to the PayPal Community!
I'm glad you reached out here to ask about the email you received telling you a fee needs to be paid so you can upgrade your account. I apologize for any concern caused by this email, and I'll be happy to help. I can confirm the email you received is not legitimate and is a scam attempt. You do not need a business account to receive payments, and a fee isn't needed to upgrade. I recommend viewing this Help Center article to learn more about common scams. I also suggest checking out how to determine if an email is from PayPal. The first article I linked is a US Help Center article, but the information applies to everyone.
I hope this information helps you stay safe from scammers!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
- Mark as New
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