Refund after 180 days - company in liquidation

[Scottoro]

I pre-ordered some products over 180 days ago and the company has gone into liquidation without providing the goods. I contacted PayPal but they say they can't do anything as it's outside the 180 buyer protection period. I paid using my debit card/account through PayPal, since PayPal can't help, is my only solution to contact my bank and have them chargeback PayPal? Will this cause issues with PayPal?

[kernowlass]

@Scottoro 

You have the right to do a chargeback but if its a debit and not a credit card you may find your bank refuse.

No harm in asking but always best to fund your paypal payments via a credit rather than debit card then you have a back up chance of a refund.

Also never leave it past 179 days, if you file a claim and get a refund and the item subsequently turns up then its easy enough to pay the seller again.

Good luck.

[Scottoro]

Thanks for your reply. My main concern is that PayPal will have an issue if I try to charge back the payment, I don't really want to lose my PayPal account when I haven't done anything wrong.