Should I withdraw the case?

Farah12335
Contributor
Contributor
Hi all, I started a case as I felt it was a scam but now the other party is asking me to withdraw the case and then they will return the money. Is it wise to do so?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Farah12335 


If you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.


Advice is voluntary.
Kudos / Solution appreciated.
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Farah12335
Contributor
Contributor

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