Uber BV Payments What are they?!

[beansvicki]

I've had a payment taken today for Uber BV. I've never used Uber so i have No idea what this is for. I raised a dispute but its been closed straight away stating it's not an unauthorised transaction. When i looked further it appears this is the 4th payment!! Doea anyone have any idea what Uber BV, what I'm paying for and who i need to speak to? TIA

[kernowlass]

@jen6410 

Check if you had a subscription set up and cancel it .....
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

Then....

if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

[tonybolony]

I have done all of the steps above and what finally solved it was simple persistence in chasing Paypal for the refund.  The scam portion of what happened to me was that I never had an Uber account so they couldn't do anything for me.  I kept hounding Paypal and they contacted the Vendor and both transactions were refunded afterwards.  
Thanks for the tips and advice - they did help.

Tony

[Merrill75]

Ugh, I am going through this now and PayPal says they determined it was t unauthorized and I had an agreement with Ubereats. How can they get away with this?

[kernowlass]

@Merrill75 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Merrill75]

Thank you, it said I did but I’ve never made an agreement with Uber and when I looked in my Uber account there was nothing. In my PayPal account there was a charge for $85 that then got refunded. And then two charges that added up to around $85. I disputed it and PayPal said they determined I had an agreement with Uber and it wasn’t fraudulent 😡 Wtf. What kind of agreement would I even have with Uber?

[Customer111]

What agreement? I’m having the same issue!

[DjSaporetti]

They simply close case and nothing further.

[zefkid]

i got the exact same response and they also said the agreement was made in 2019. what is this? why are PayPal letting Uber rip people off

[KimberleyN]

Uber BV is a payment to Uber eats or one of Ubers other services, check your accounts on there to check if you’ve got any purchases matching the amount, and if not call paypal and ask them to reopen the case, explaining to them that you do not have purchases with uber

[Cp123456]

So I saw this on my account when I was working away on a ship without internet so it was impossible to be me. I contested it online in disputes selection which gets you nowhere. Ring up and dispute it over the phone and I feel it is taken more seriously. Mine is being contested right now. Also cancel the standing order that will be linked to the uber Bv account.