WEAEHGASHOP

renbn
New Community Member
This company I ordered from on 12/14/23 and have only received one notification. Can paypal help with this?
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3 REPLIES 3

slpierce
Contributor
Contributor

I have a charge for this from Paypal and I do not know what it is for and have received nothing from this company.  How do I get a refund?

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PayPal_JonK
Moderator
Moderator

Hello @slpierce

 

Welcome! Thanks for visiting PayPal's Community Forum. I can understand how concerning it can be to find an unrecognized transaction on your account. I'd first try reaching out to the merchant if their contact info is in the transaction's details to see if that sparks your memory on a recent purchase. If it's still an unknown purchase, here are the steps to report it as an Unauthorized Transaction.

 

I hope that helps, 

 

 - Jon K


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