I bought an item from Grailed.com on the 26th of September 2021. Expected arrival time was within 3-6 weeks, it has been over 3 months. I've waited far too long and, I would like my money back. However, according to my PayPal transaction history, I haven't made any transactions in the past year. How do I go about receiving a refund?
If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer. However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If that is not the case then contact customer services and your card issuer to query the transactions.
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you. OR you could try opening a Paypal account with the card used to fund the guest transaction and then adding the reference number as per email to add the transaction to your Paypal account. So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you. OR 2. Contact your card issuer for a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
