Who is Digital River Ireland, Ltd.

[ChrissieF80]

I have had the exact same experience, in Aug 22 I had 2 payments taken one for £47.99 the other for £42.99 I queried and they were refunded I cancelled all preapproved future payments then low and behold another 3 payments came out! This time it wa[Removed. Phone #s not permitted]5th Oct and £49.99 9th Oct! I have only just noticed as I no longer use my paypal yet Paypal have said the payment is not unauthorised.... Its ridiculous especially as the payment has gone up and I have no idea what it is for 

[Stekillen1]

How do I unsubscribe to something I don’t know what it is. More than likely it was an anti virus that I bought for a PC that I got rid of over 2 years ago and no longer have access to what ever company or the subscription that I got?

[Kuehleborn]

Digital River Ireland Ltd

I do not understand what the payment recently made is for --  to Digital River Ireland Ltd.

Can you please illuminate on this question.  For what is this payment being taken?  

RRC

[kernowlass]

@Kuehleborn 

Digital river is an ecommerce payment company. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions. A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[F22171]

Did you get a reply, I have just now had the same thing happen.

[crisomambac]

I requested a refund from Digital River Ireland Ltd, and they refunded me an instant amount but the problem is, I only received the money from my PayPal balance, but from my MasterCard or(PayMaya, from php bank app acc if you are familiar) did not reflect there, what to do? just wait or what?

[crisomambac]

Kindly reply everyone, I need your help to reach out this issue

[F22171]

I have been the victim of unlawful transaction on my account to Digital River Ireland (Trend micro) and I am contacting the fraud department at my bank. Could you please provide me with any current issues concerning this company 

many thanks 

Lynn

[kernowlass]

@F22171 

Digital river is an ecommerce payment company. They don't fraudulently take your money. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions.
A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[Rose1920]

When will my account get credited after illegal transaction has been removed.

[Santosh21]

Hi @Rose1920

Welcome to Community!

You have every right to be upset about the fraudulent transaction on your account.

We can start our inquiry after receiving a report. Typically, it takes around 10 days, and we'll keep you informed by email. Please reset both your password and security questions by following the instructions in the link in order to further secure your account.

If you have any further worries, please let us know.

Thank you,
Santosh