Why paypal blocking my account without any proof

F4SX
Contributor
Contributor

Hello ,

 

I have 2 companies one in UK and one in USA , we had a paypal in UK for years we used it without any dispute or problem and with credit options . One day , i really was not able to beleive firstly , paypal blocked our account and written as a reason that we are doing a filesharing work !! no ! that is totally not correct we have a ripe / arin registered ISP company . 

Than we have opened a new Paypal account for our USA company and with same reason it was blocked too !! that is impossible ! And we do not have even able to send an opinion or request to re-check option for our situation . 

 

So what can i do with that ? 

we have 2 accounts for 2 country companies ,our both accounts , all documents provided , and we have datacenters !!! why do we need to sell filesharing services illegal !  Where can i tell this  , we lost too many clients ! can someone show me the way , how to solve it ? because i do not beleive that this both different country companies can be judged with same reason ! so probably someone made a mistake and marked our company group as this , and whatever i do i will face with the same problem

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@F4SX 

 

File a complaint at bbb.org under PayPal San Jose, CA to reach out to PayPal Executive Escalations office to request another account review in hopes of restoring your account.

 

You can file a complaint here for your UK account:

https://www.paypal.com/uk/smarthelp/complaints


Kudos & Solved are greatly appreciated. 🙂
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F4SX
Contributor
Contributor

We have tried every way ,

 

Email / phone / twitter ....

 

We are not able to get any answer , just they are telling that in every comunicaton channel that we are giving file sharing services. But i have never done it ! We are just a registered ISP , do you have contact for them directly ? like mail or phone ? 

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