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ebay sellers appear to be getting my paypal email address after they issue a refund to me.
Is this correct?
Thanks
SO NICE THAT PP IS USING reCAPTCHA... REALLY warms my heart to help train their FFFFFF'n AI. AND NOTHING IS REMEMNBERED EACHHHH YIME I FAIL OR MISS SOMETHING... AND HAVE TO DO THIS BS AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, AND AGAIN, HOW NICE
Solved! Go to Solution.
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Ok, thanks for confirming that this contact info is released to other actors (both good and bad). Considering that a person's email address can be easily abused / DESTROYED via SPAM lists, this policy definitely needs to be changed to using some kind of PayPal Payment ID -- instead of someone's contact info. Can't believe this has gone on for so long, and this explains where so much of my SPAM has been coming from. This is a pretty careless and destructive policy.
The bad actors (mentioned above) in this case are fraudulent ebay sellers that resent doing refunds, and so sell email addresses to SPAM lists -- as confirmed PayPal email addresses.
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Hmmm, not sure how they can as eBay Managed Payments is now required for all sellers, and all payments goes through eBay. For privacy reasons, eBay is no longer displaying personal email addresses. However, seller can contact buyer through something called “Buyer Alias Email Address" which can be found in the View order details page. This email alias, ending in @members.ebay.com, is unique to seller communications with buyer.
Perhaps that is how seller is emailing you at your PayPal email address if your PayPal email address is also the email address you use for eBay.
Imho, all comms should be through the platform’s or marketplace’s inbox. No email address nor email aliases of any kind should be involved between buyer/seller whatsoever.
Kudos & Solved are greatly appreciated. 🙂
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Thanks for the reply and info. My question is specifically about the refund process done through PP. Or more generally, what personal information is given to ebay seller -- from PP -- after PP payment is made.
Also, I know that ebay tries to block any outside communication to keep that sale from being done outside ebay; but I have had sellers call my ebay / PP phone # right after payment was made. Don't know if they got this # from ebay or PP, but has happened only after PP payment was made.
WOW!!! WTF PP???? I Just went through the whole CAPTCHA Crap, but still have to AGAIN go through it to submit a reply. AND THEN HAD TO RETYPE EVERYTHING AGAIN. YOU GUYS REALLY NEED TO GET RID OF THIS RIDICULOUS CRAP.
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Actually just figured out where they were getting my phone number. It was part of my ebay mailing address that was meant to assist with delivery issues. Was able to replace with an obvious fake #.
Still a mystery how some are getting my email address?? Ebay assures me that at no time is my email address made available to sellers.
So again I ask... Do ebay sellers have access to my email address via PP after I use PP to pay them?

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Hi @WhereRInvoices,
Thank you for your participation in the PayPal Community Forum! I'm sorry to hear that there is confusion regarding the information seen during payment. Every transaction in your PayPal account contains information about the other party in the transaction. Your email address that is used with your PayPal account is the identifier for those transactions.
I hope this helps clear up any confusion.
Olivia
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Ok, thanks for confirming that this contact info is released to other actors (both good and bad). Considering that a person's email address can be easily abused / DESTROYED via SPAM lists, this policy definitely needs to be changed to using some kind of PayPal Payment ID -- instead of someone's contact info. Can't believe this has gone on for so long, and this explains where so much of my SPAM has been coming from. This is a pretty careless and destructive policy.
The bad actors (mentioned above) in this case are fraudulent ebay sellers that resent doing refunds, and so sell email addresses to SPAM lists -- as confirmed PayPal email addresses.

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