limitation as well. I can't remove the bank account info as it doesn't exist

[HarrisML]

Trying to close account and can't because of the limitation.. the bank doesn't exist anymore.

Please close account. I have been paid for work and I can't collect this with this limitation

Mari-Lyn

[PayPal_Shradha · Accepted solution]

Hello @HarrisML,

Thanks for visiting PayPal's Community Forum. 

We are sorry to hear that your account is under limitations and you are unable to close your PayPal account. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps you!

Warm Regards,
Shradha

[kernowlass]

@HarrisML 

You can't close a limited paypal account, you would need to resolve any issues if its a temporary limitation but if its a permanent limitation then the account would stay limited. Contact customer services.  

[HarrisML]

I did reach out to customer support, my account is now unfrozen

Thank you

happy holidays

[Qvnation]

Hello! How did you contact? I tried too many times

[Qvnation]

Hello there! Please I tried to contact several times with PayPal. I’m from Greece I have PayPal limitation for a case I’ve sold few months ago. I can’t continue my job with this limitation. We have to send so many orders and we can’t due to this problem. Please give me someone to contact I need to solve this problem fast

[HarrisML]

I just spoke to a customer service rep, my account is unfrozen..

Thank you

[Blessed2024]

I was permanently limited even before completing my set up, maybe because I mistakenly uploaded another document instead of my national ID card