Yes, Paypal forgets that we are their clients.. here is what they did to us...a dispute was reported by a buyer on 9/11 then immediately escalated to a claim by the next morning. What is the emergency here? The alleged purchase was made 6 weeks before the c laim was reported. Who waits 6 weeks to claim they never received something? Why do you allow 6 weeks to them and not even a week to us? We are YOUR CLIENTS!!! We did reply to it on the same day rec eived, 9/12. 7 days later..midnight today the claim was decided in favor of the buyer. This is not just, as we were given a notice in writing that we had until 10/1 to respond. We request a thorough review of the mishandling of this case and a fair chance to defend our position. The information you requested was very detailed and takes time to compile. including screenshots of private communications, ip addresses of our client...??? is that even legal?? is Paypal liable for seeking this through us by extortion/???By making this action against your own procedures you have caused us great pains. Our CEO is out on medical leave and we have a huge amount of evidence to counter the fraudulent claim. If you are not concerned with justice and fair dealings and respect for YOUR client then we will remove ourselves from ever doing business with paypal again. We will post every detail of your illegitamate business practice online in every social forum available in 6 countries where we do daily business.
