payment to Ebay Commerce couldn't be sent. Why?

pitunia1
Contributor
Contributor

Received email from paypal stating my payment to ebay commerce could not be sent. So it appears I cannot purchase on ebay since its the only method I use.   Paypal makes no suggestion as to how to fix the problem in their email. I've  been using paypal for over 20 years.  Why now

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @pitunia1,

 

Welcome to the community and thank you for your post!
 

I am sorry to hear your payment has not been sent. I know this must be frustrating. This could be due to a number of reasons, for example, your bank/card issuer may have declined the payment.

 

I would suggest you contact your bank/card issuer to resolve any issues with them. If you have done this, and are still unable to send your payment, please contact our Customer Support. 

 

To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

 

I hope this helps!
 

- Rachel 
 

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