who is Digital River Ireland, Ltd.

[Temp20230128b]

i had money taken out on my account unauthorized

[kernowlass]

@TysonX504 

Yep, do you read the answers?

[TysonX504]

Yup I do, which is why I know you post the same answer every time and why I posted "I know you're going to say they are an ecommerce payment company ". Thankfully I was able to figure out what company was charging me and get it refunded

[kernowlass]

@TysonX504 

Good then you will know it was not a fraudulent payment that DR processed then if it was a 'company' that you had subscribed to, so, you're welcome. 

[Lyndilou47]

I have had two unauthorised payments taken from my account in December 2021 by Digital River Ireland. The two amounts were $89.99 and $109.99 on the same day. I disputed it with PayPal and they refunded $89.99 as a courtesy (they said) but not the $109.99 as it had to be investigated. I am considering closing my PayPal account if this unauthorised payment is not also credited back to my account. It would appear that PayPal is not secure and can not be trusted. I am yet to establish if I can have Digital River Island blocked from accessing my account. What next with PayPal?  Understandable,  I am not at all happy with the situation that I have been placed in when I was lead to believe that PayPal could be trusted with access to my account and they didn't advise me that these amounts were actually drawn out. I was alerted to it when checking my bank statement. Not good enough PayPal.

Lyn R. 

[kernowlass]

@Lyndilou47 

Digital river is an ecommerce payment company. They don't fraudulently take your money. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions. A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting.

[KellyWoods]

I've had 2 transactions go out to Digital River Ireland for £750 & £550, No idea what it is, told PayPal I did not authorise these but they saying I have and won't reimburse me. PayPal originally rang me to say suspicious activity on my account, it went out of bank amd got reimbursed but went again through my card. Its really stressing me out and don't know what else to do.

[kernowlass]

@KellyWoods 

Digital river is an ecommerce payment company. They don't fraudulently take your money. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions. A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[SylwiaSep]

Hi. I noticed 2 transactions from Dugital river ireland in my account. I have never bought anything from this company and have not been asked to accept these transactions. Is there any way to get this money back ?

[kernowlass]

@SylwiaSep 

Digital river is an ecommerce payment company. They don't fraudulently take your money. They partner with companies like Samsung, Microsoft, razr, McAfee, avast, etc. If you buy from those websites, your charge may show up as from digital river. They also handle subscriptions. A lot of times what happens is people accept a free trial for a product, like anti virus, and forget to cancel and it auto renews. Be careful what you are accepting.

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[boydbil]

This has happened to me and I have never dealt with any of these associated firms! This is riobbery, what can we do?