why paypal allow temu to steal money from my paypal account

mandy2014
Contributor
Contributor

Confused why paypal has allowed temu to steal money from my paypal account without my permission. I have tried to cancel but paypal say pending cancellation. The real issue is why did PAYPAL allow temu to setup this action in the first place WITHOUT my permission.

It seem many other paypal users has also experienced this temu scam. Why did paypal allow this to happen?

I signed up to paypal a few years ago and TRUSTED paypal to protect me and companies stealing my money without permission.

Why have paypal allowed this????

 

 

 

 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@mandy2014 


A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


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mandy2014
Contributor
Contributor

thank you for your reply. It's just ashame paypal allow this without sending an email or message to ask the paypal customer do you accept money being taking from your account by "the company name" in my case temu.

 

Anyway, thank you for your reply

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mandy2014 

 

By setting up a subscription you have already agreed. My bank does not contact me every time it pays a direct debit or standing order for me. 


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