How to dispute a charge....

Arbit
Contributor
Contributor

Hi,

 

Yesterday I decided to purchase items in an online game, however after i paid i was told they did not have any more of that item and to choose something else....But i did not want anything else I wanted what i paid for. When i was told I was not going to get what I paid for i asked for a refund and was told i would not be getting that either.

 

When I completed the transaction I was not logged into my paypal account, I used their quick checkout option with my credit card, got a receipt number and an invoice number, but the transaction never showed up in my actual paypal profile....therefore I can't find the transaction ID to dispute it.

 

Receipt No: 1826-****-****-6265 (edited with * to allow me to post)

Invoice ID:111106002619938


What should I do at this point to dispute this charge?

 

Thanks.

 

Steve

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1 REPLY 1

Arbit
Contributor
Contributor

Any help please?

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