Do PayPal accept Royal Mail 48 Delivery Confirmation as proof of delivery in INR case?

[T10CKK]

Hi there, I sent a parcel via Royal Mail 48 with the delivery confirmation only via Click and Drop (we have only been using this service for a couple of weeks having previously used Hermes).  The buyer is saying that it has not been received despite tracking showing the usual "delivered to your address or a neighbour".  Ebay case found in my favour but she has now opened a PayPal case against me.  Do PayPal accept the delivery confirmation as sufficient evidence of delivery? Thanks

[lizholt]

I wouldbe interested in the PayPal response to this question as well.  I am waiting to see how ebay responds to the Royal Mail Delivery Confirmation with regards to any INR cases that I have.  If ebay are backing up the Seller when the Royal Mail confirmation says delivered I would hope that Paypal will take the same attitude otherwise what is to stop all the INR case buyers from making secondary claims on Paypal.

[T10CKK]

Hi Liz

In this instance the case was closed in my favour as the delivery confirmation was accepted by both PayPal and eBay.

Hope this helps.