How long does it take for payment to clear?

anthonyloor_61
Contributor
Contributor
I have received a payment but it is still on my pending account, even though I've marked the item as sent. I have not provided a tracking number as I didn't pay for tracking. Is there any way to make the process faster? And how long will it take for the payment to clear?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@anthonyloor_61

 

Probably 21 days if you have not provided tracking, but as you have marked it sent you 'may' get lucky and they release it earlier for you.


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kippertie
New Community Member

I've hit all the markers for being a good seller Eg above standard, marked as despatched etc and still have to wait 21 days ? my feed back ia 100% as both buyer and seller...this wait is just not on..can paypal offer a reasonable explanation? or is it just that the more money they hold the greater amount of interest they can earn?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kippertie

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



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