Invalid email address error

adt_95
Contributor
Contributor

I'm trying to post a listing on ebay, but it keeps telling me "The format of the PayPal email address is not valid. Enter a valid email address." This is complete BS, I've triple checked the email, I even copied and pasted my email right from my PayPal profile. I don't know what else to do.

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7 REPLIES 7

minty1
Advisor
Advisor

Hi adt_95

 

 

Just a thought, is your paypal email address the same as your Ebay email address

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adt_95
Contributor
Contributor
Yes it is, is that a problem?
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minty1
Advisor
Advisor

No its not a problem thats how it should be, both spelt the same?

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adt_95
Contributor
Contributor
Yes, both are spelled exactly the same
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minty1
Advisor
Advisor

 

Ok, have you linked your paypal account to your Ebay account?

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adt_95
Contributor
Contributor
Yes, I linked them. I followed all the instructions but it's still not working
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minty1
Advisor
Advisor

 

At first I suspected your paypal email address is incorrect on your listing, but you said you have checked

If you are verified then sorry I have no more ideas perhaps if you contact paypal directly they might be able to help you

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