International postage

vinylmike
New Community Member

I am attempting to print a postage label for a customer in India.I have completed the necessary information, including item weight and package weight 675gms and 800 gms respectively. When I complete I get the message 'Item weight cannot be greater than package weight'. Have tried altering both weights but to no avail. Any advice?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Is the payment from the buyer showing in your paypal account??

 

I have no idea about postage but a tad concerned about your buyer.

 

Hope the item is not expensive.


Advice is voluntary.
Kudos / Solution appreciated.
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