Personal Name Change

CaitlinJ
Contributor
Contributor

Hi,

 

Since setting up my paypal account I have changed my name, so uploaded a copy of my Deed Certificate to change the name on my paypal account.

 

I received an email from someone at paypal stating that you could not change my name until I also uploaded photo ID such as driving license or passport.

 

My question is why ? I didnt need to send such personal info to set up my account in the first place and am not happy with sending such info just for a simple name change, which I have already proved with my Legal Deed Certificate.

 

Thanks,

 

CJ.

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