Deposit Invoice - can I send one!?
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For convenience I want to start using PayPal for our business, but I came across a major problem re. invoicing. I need to send a 50% deposit invoice for our services, before commencing work. Sending two seperate invoices does not work and quite frankly looks very lemonade stand.
I saw someone similar posted about this issue back in 2012? And it's still not resolved!?
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Not sure about that but something does strike me, a buyer loses their buyer protection if they pay in "instalments" so a lot of buyers may not want to use that option.
Advice is voluntary.
Kudos / Solution appreciated.
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Thank you for your comment. Not sure I understand your point. How would they lose out? In any normal transaction outside PayPal it's perfectly acceptable for companies to send and pay deposit invoices. Why not on PayPal? If you are able to mark it as deposit and put in a percentage what could potentially be the problem?
Would very much love to hear from anyone who works at PayPal.
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This is a user to user forum, so if you want paypal responses its best to contact customer services.
And i can only tell you the facts as they are according to paypal.
And that is a buyer loses buyer protection if they pay in instalments.
This is from the user agreement.
Buyer protection.
You qualify if you sent the payment for your purchase from your PayPal Account to the Payment Recipient’s PayPal Account:
- through:
- the eBay “Pay Now” button or the eBay invoice; or
- for purchases made outside of eBay: the Send Money tab applicable to payments for goods and/or services on the PayPal website or app, or the Payment Recipient's PayPal checkout flow (including, without limitation, the PayPal Location Based Payments Functionality, if used by the Payment Recipient); and
- in one instalment only. Purchases paid for in multiple instalments – like a deposit followed by a final payment – are not eligible.
Advice is voluntary.
Kudos / Solution appreciated.

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