I cant accept unclaimed payments HELP

[olihutchy]

Ok so i have recieved a payment from a website i have been on selling things. They sent the money to the bank account and i thought that would be that but no. it says ive recieved the money but it unclaimed i click on it and brings me to a page reviewing everything and the 2 options refuse and accept. bit obvious what i will choose but when i do click accept it takes me to an error page saying log out log back in and try again and nothing on youtube or anything i can find will help. has anyone else had this issue and resolved it ???? please let me no asap

[PayPal_Siobhan2]

Hi olihutchy,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

Please make sure your email address is confirmed, if the payment has been sent to you in a different currency you may also need to add this currency to your PayPal Account.

Here's how to accept money in a new currency:

1. Go to www.paypal.com/uk and log in to your account.
2. On your account 'Summary' page, click PayPal balance.
3. Click Manage Currencies.
4. Select the currency you want to add.
5. Click Add Currency.

- Siobhan

[fbishawon]

same here, when i want to accept my unclaimed payments? it going.. "verify your account" page. then... when i clicked "verify account" button? it's show... you're a verified member. (cause, my account are verified) i think... it's paypal website error /some bug's work here. 

try to accept a unclaimed paymentwebsite error /bug's here

yes, i call in paypal support. but.. they give me a unless feedback.

[kernowlass]

@fbishawon

Must be a long bug then because you are replying to a thread dated August last year.

Sounds as if your problem is an old email address that your buyer has paid to?