Ongoing pending transaction

Jodie2910
New Community Member
I buy bag on PayPal credit account, there are funds there but PayPal don’t release the money, river island don’t deliver bag. I can’t cancel the transaction from pending and it’s still there after over two weeks?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jodie2910

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.