Trace number for my transation

aliraza030
Contributor
Contributor

Hi,

 

I transfered some money to my payoneer account on 1st oct 2015. It take 3-4 days to transfer but today is 5th day and I did not get paid. I contacted to payoneer and they asked for trace number. I do not know how to get trace number from paypal. Please help me.

 

Thanks

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@aliraza030

 

Contact customer services >>>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.