53$ Stuck, order canceled no refund.

cyberspiritz
Contributor
Contributor

Hello, so here is the full situation I Ordered a 50$ amazon card on G2A The order for some reason did not go thru, got canceled on g2a

 

After that i have not received a refund on my 50$ for over 8+ days, i paid with my paypal meaning the refund should of been instant On paypal it says the payment Is "Pending"

 

I Contacted G2A Support multiple times, they have said that the refund has been sent they also once told me to contact their payment gateway suport, they told me the same.

 

I Don't really know what to do,Will the money even be refunded? Or when?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@cyberspiritz 

 

Maybe in Georgia it is different but usually the pending authorization expires by itself in 30 days and drop off. If it is still pending beyond 30 days, contact customer service (not the community forums) and ask them to void the pending authorization:

https://www.paypal.com/ge/smarthelp/contact-us

Click “Call us” at the bottom.

 

Or reach out to PayPal at Facebook or Twitter:      

https://www.facebook.com/PayPal     

Twitter: @AskPayPal      

 


Kudos & Solved are greatly appreciated. 🙂
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