About Refunded Withdrawal

martha_15
New Community Member

I withdrawn my money to my bank, but it got refunded and my money got cut about $2. The reason of my refunded withdraw is my bank account information isn't valid. But i think i fill my data correctly. 

Another problem is on my legal name i don't have last name or first name, i only have one word on my name (without last name). But it's impossible to fill data on my PayPal account without my last name. I think this is my source problem with my bank account name. I already call my bank and they said the problem lie on PayPal. How to resolve my problem?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@martha_15 

 

The name on the bank account has to match the name on your paypal account for the transfer to complete successfully.


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