Airbnb refund

Snazba
Contributor
Contributor
Hi, I requested a booking on Airbnb and my deposit was taken, the host then declined my booking. My deposit is still pending on my bank, airbnb have reversed the transaction but said Paypal could take 30 days ro release my money. Has anyone else experienced this? I have tried talking to the Paypal robots but as there is no transaction listed on my paypal I can't open a dispute. Thank you
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Snazba 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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Snazba
Contributor
Contributor
Thank you for the reply. Airbnb said I had to take it up with PayPal as they have voided it from there end
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Chimpele
New Community Member
Hey, I'm going through the same exact thing, was this resolved?
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