Bin sent money and it's not showing I got anything

[Stephenb033]

Hi I won some money on betfred and withdraw to Paypal they said it's bin sent now but wen I check my Paypal my money isn't there why is this

[PayPal_Olivia]

Hi @Stephenb033,

Thank you for your post and welcome to the community!

If you have been sent funds, you will see the transaction in your account history, even if the payment is on hold. If there is no transaction showing in your account, the payment has not been sent to you. I would recommend contacting the sender to confirm that they sent it to the correct email address or phone number. Do not send any goods or services until you see the transaction in your account.

I hope this helps!

Olivia