Can’t send money to Ukraine

Alin_avd
New Community Member
Hello, I am trying to send transaction to Ukrainian account, but get a message: “ you cannot send money to another countries” But transactions to local accounts work, I tried in Georgia. Maybe someone could know a reason?
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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Alin_avd 

 

The reason is that Georgia PayPal accounts can only send money as goods and services. Ukraine accounts can only accept friends and family payments.


Kudos & Solved are greatly appreciated. 🙂
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phant0m385
Contributor
Contributor

 

so is there a way around this problem? im trying to send money to certain organizations in ukraine to help during this crisis, im sending from jordan and i get this message : you cannot send money to account holders in other countries 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@phant0m385 

 

Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646
However the friends/family option is not available in every country.
Unfortunately you are in one of those countries so would not be able to send payments to the Ukraine.


Advice is voluntary.
Kudos / Solution appreciated.
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