Hello, hopefully someone will be able to respond to this

[Juri6]

I have bought an item using PayPal credit, the item have been returned and and money have been refunded to the PayPal credit back, but on the statement it is still showing that i still own this money, and i need to make the payment. Why is like that. 

[PayPal_RachelK]

Hi @Juri6,

Welcome to the PayPal Community!

I do understand your concern with this. When receiving a refund, it can take up to 10 business days to reflect on your PayPal Credit balance. Please allow for this timeframe to pass. 

If this timeframe has passed, and its still showing that your owe that amount please contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope you get this sorted!
 

- Rachel