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[n_bottensek]

My husband is new to PayPal and has received funds for an item he is selling. The funds are being held pending shipment of the item and providing tracking information. He received an email from <removed> (no spaces of course) and I want to confirm it’s valid. I’ve been a member of PayPal for years so I can’t remember going through this with my first sale.

[kernowlass · Accepted solution]

@n_bottensek 

ARE THE FUNDS SHOWING IN HIS PAYPAL BALANCE BUT ON HOLD OR NOT SHOWING AT ALL?

If the latter then read this >>

SCAM.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad or sending as a gift to a family member but they will arrange a shipping agent or courier to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.