How do you create an invoice for a service

[jamesgangcc]

First message vanished. Let's try it again. Hurdles and hoops. I made an invoice. The client paid. There is half on hold for a week. Why? Because he didn't click something stating he recieved the order. It was a service. There is no item. There is no shipping label. There is no tracking. It will ALWAYS be a service. So... what is the secret in creating an invoice where there is a line for "item or service" and the description is CLEARLY A SERVICE. But, Paypal wishes to use my money for a week. What do I click, where, how, in order for this not to happen again? Before I change services. Because I'm not cool with the client having to jump thru a hoop when he pays me. Oh, and when I called about this I was told "They only see this little box if they're on the website." Really? I have clients who ONLY use their phones to for paypal. Let me know. Operators standing by PS "HOLDS" really isn't the label I care to discuss. SERVICE INVOICE is the label that doesn't exist. 

[andrea_moi]

I have the same problem. Using my Italian PayPal Personal account. Invoices seem preset for Goods without any option to set to Services. Whereas I only deliver services. I tried following the instructions on "expediting payment hold release" by updating "Tracking Information," but the options provided don't match the instructions, so I don't know what to do.

For someone who wants to simply deliver and invoice ONLY Services, what are all the tips, tricks and solutions to avoid the apparent bugs or glitches resulting in invoices configured for Goods; invoices indicating Shipping even though I clicked "Item Not Shipped," and the discrepancies between the instructions on how to update Tracking Information and the Tracking Information process actually present?

Urgent help requested, thanks in advance!

[jamesgangcc]

I'm looking into other solutions and hopefully will be closing my business account with Paypal soon. I never got the courtesy of an answer BTW. 

[andreamoi]

, as a fellow user, I’m sorry for the lack of solution so far. And I know personally—it’s a problem. I will contact PayPal Italy support tomorrow and can let you know what I come up with. Good luck.