How to unlink G-xchange INC/Gcash from paypal

[froid_san]

I've checked Settings -> Payments -> Manage Automatic payments using the website and the biller is not there.

Also checked Wallet -> Preapproved payments using the android app and the biller is also not there.

Checked my gcash app and may PayPal is still linked with gcash and able to transfer funds from PayPal to gcash.
Also tried changing my PayPal password and my PayPal is still linked with Gcash and also able to transfer funds.

Gcash does not have a comprehensive guide to unlink paypal from there app and their support does not cover this scenario which is absurd that a user has no control on over linking and unlinking its own account, so I've decided to look upon removing it from the PayPal side.

[Raju_N]

Hi @froid_san,

Thanks for posting your question in our community.

When you link a new Gcash account this will remove the previous one that was linked. To change this, tap the email field and input a new PayPal email. To confirm that you're changing the linked PayPal account, the app will prompt a message, “Oops! This GCash wallet is already linked to {currently linked email}. Authorizing a new PayPal account will Unlink the existing one. 

I hope this helps.

Raju_N