Items cannot be shipped yet but I/Seller needs funds/payments to be released and not be on hold

opalhive
Contributor
Contributor

I am a seller and the items are on a pre-order basis. However, payments made by the buyers are now on hold. Items will also not be available for delivery any time soon since these are to be manufactured overseas. Does anyone have experience how to get the funds released? Thank you.

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kernowlass
Esteemed Advisor
Esteemed Advisor
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