Items cannot be shipped yet but I/Seller needs funds/payments to be released and not be on hold
opalhive
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Posted on
Jul-10-2023
08:31 AM
I am a seller and the items are on a pre-order basis. However, payments made by the buyers are now on hold. Items will also not be available for delivery any time soon since these are to be manufactured overseas. Does anyone have experience how to get the funds released? Thank you.
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kernowlass
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Jul-10-2023
09:22 AM
https://www.paypal.com/us/cshelp/article/how-can-i-release-my-payments-on-hold-HELP129
https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297
Advice is voluntary.
Kudos / Solution appreciated.
PayPal's selling process and verification are explained, with successful sale celebrations. Payments can be held up to 21 days but can be released sooner.
Log in to PayPal to release payments on hold. Add tracking or update order status to release eligible payments. Hold may last up to 21 days in rare cases.
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