Ive confirmed my email and still cannot see the balance

[MNL7]

I've confirmed my email and still cannot see the balance that was sent to my account what do I do now

[shan06]

Hi @MNL7 

Thanks for your post and welcome to PayPal community!

If a payment is sent to you a notification will be sent from us and if you have not received it please check with the sender and if they are facing any issue please ask them to contact us.

I hope this information was helpful!
Shantha