JD SPORTS order failed, but paypal payment complete

safffffff98
New Community Member

On the JD SPORTS side, the transaction failed and it said no money has been taken out, but on paypal the payment is complete and the funds have been taken out. JD sports cannot awnser as on there side the transition doesn’t exist and i don’t have any tracking numbers what should I do?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@safffffff98 

 

Is it showing as completed or pending?

Does it show a refund issued?

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.